Hikma Healing
Privacy Policy
This policy explains what personal information Hikma Healing collects, why we collect it, who can see it, and how you can have it removed. It covers this website, our booking and enquiry forms, and the text messages and emails we send about your appointments.
Hikma Healing is a hijama (Islamic wet and dry cupping) wellness practice in Fairfax, Virginia, operated by 2BE LLC, trading as Hikma Healing. Where this policy says "we," "us," or "Hikma Healing," it means 2BE LLC.
The short version
We do not sell your personal information, and we never have.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services on our behalf, such as customer service and message delivery, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can stop our text messages at any time by replying STOP, and you can ask us to delete your information by emailing hikmahealing@gmail.com.
Information we collect
We only collect information you give us directly. We do not buy contact lists, and we do not collect information about you from data brokers.
| What we collect | Where it comes from | Why we need it |
|---|---|---|
| Name, email address, mobile phone number, gender | Our booking form and our enquiry form | To identify you, book you with the right practitioner, and send you appointment messages |
| Your reason for seeking hijama therapy, and your answers to our health screening questions — for example bleeding or clotting disorders, anemia, blood pressure, fainting, heart disease, chronic or autoimmune conditions, and whether you have had hijama before | The intake form you complete when you book as a new client | To decide whether cupping is safe for you, and to carry out the session safely. This is the most sensitive information we hold and we treat it accordingly. |
| Appointment history — the sessions you booked, attended, rescheduled or cancelled | Generated by our booking system as you use it | To run the practice, to know when you are due for a follow-up, and to keep our own records |
| Payment confirmation — that a deposit or balance was paid, and when | Our payment processor | To confirm your booking and settle your account. We never see or store your full card number. |
| Basic website usage — pages viewed, approximate location, browser and device type | Automatically, as you browse this site | To keep the site working and understand which pages people find useful |
Information from children
This website and our services are intended for adults. We do not knowingly collect personal information from anyone under 13. Where a parent or guardian books a session for a minor, they provide the information on that child's behalf and remain responsible for it.
Text messages and your mobile number
Your mobile number is the most tightly held piece of information we have, because carriers and we ourselves treat SMS consent as something that cannot be transferred or resold.
We text you only after you have given us your number and agreed to receive messages — by ticking the SMS consent box on our booking or enquiry form, or by texting us first. Consent to receive text messages is never a condition of booking an appointment or of receiving treatment. If you would rather not be texted, book by phone and we will call or email you instead.
The messages we send are about your own appointment: confirmations, preparation instructions, reminders before your session, a request for a review afterwards, a reminder when you are due for a follow-up, and replies to questions you send us. Full details of the message programme, message frequency, and how to stop are on our Terms & Conditions page.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services on our behalf, such as customer service and message delivery, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we use your information
- To book, confirm, reschedule and cancel your appointments.
- To screen for conditions that would make cupping unsafe for you, and to carry out your session safely.
- To send you the appointment messages described above, by text and by email.
- To take payment and keep financial records.
- To answer questions you send us through the website, by text, by email or by phone.
- To meet our legal, tax and insurance obligations.
We do not use your health screening answers for marketing of any kind, and we do not use them to decide what content to show you.
Who we share it with
We share your information only with the service providers that make the practice run, and only with the part of your information each one needs:
- Our practice management and messaging platform, which stores your contact record and appointment history and delivers our emails and text messages on our behalf.
- Our telecommunications carriers, who deliver the text messages themselves.
- Our payment processor, which handles card details directly so that we never hold them.
- Our website host, which serves the pages you are reading.
These providers act on our instructions and are not permitted to use your information for their own marketing. Beyond them, we disclose personal information only where the law requires it — for example a valid court order or subpoena — or where disclosure is necessary to protect someone from serious harm.
We do not sell your personal information, we do not rent it, and we do not trade it.
How long we keep it
We keep your contact details and appointment history for as long as you are a client and for a period afterwards, so that a returning client's record and previous screening answers are available to the practitioner. We keep payment records for as long as tax and accounting rules require. When information is no longer needed for either purpose, we delete it.
How we protect it
This website is served over an encrypted connection. Your records are held in access-controlled accounts on our practice management platform, reachable only by the practitioners and by the person who administers the practice. Health screening answers are treated as confidential clinical information and are not discussed outside the practice.
No system is perfectly secure, and we will not claim otherwise. If a breach ever affects your personal information, we will tell you and the relevant authorities as the law requires.
Your choices and your rights
- Stop text messages. Reply STOP to any message from us. You will get one confirmation and then nothing further. Reply START to begin again.
- Stop emails. Use the unsubscribe link at the bottom of any marketing email, or email us. Appointment confirmations are transactional — if you have a booking with us, we will still send those unless you ask us to cancel the booking.
- See what we hold. Ask us for a copy of your information and we will provide it.
- Correct it. Tell us what is wrong and we will fix it.
- Delete it. Ask us to erase your record and we will, except where we are legally required to keep financial records.
To exercise any of these, email hikmahealing@gmail.com or call the practice on the numbers below. We do not charge for these requests and we will not treat you differently for making one.
Cookies and website analytics
This site uses cookies that are necessary for the pages and forms to work, and basic analytics that tell us which pages are visited. You can block or delete cookies in your browser settings; the site will still work, though the booking form may not remember what you have typed.
Changes to this policy
If we change this policy we will update the date at the top of this page. Where a change materially affects how we handle your information, we will say so clearly here.
Contact us
Hikma Healing — operated by 2BE LLC
HAWA Fairfax Community Center, Room 401a (4th floor)
4401 Fair Lakes Ct, Fairfax, VA 22033, United States
Email: hikmahealing@gmail.com
Ladies: (571) 296-6224 · Men: (929) 302-4377
Website: hikmahealing.art
Hikma Healing provides traditional Sunnah wellness services. We do not diagnose, treat, or claim to cure any medical condition, and nothing on this website is a substitute for care from a qualified medical professional. Please consult your doctor about any health concern, and before booking if you are pregnant, taking blood-thinning medication, or managing a chronic condition.